Major crashing on new IOS update


#1

After updating my app about an hour ago my app has crashed:

  1. When attempting to open the app (reinstalled and issue was fixed)

  2. When logging in (app restart fixed issue)

  3. When interacting with a gym (restart solved issue)

  4. When clicking on friends menu (restarting didn’t help)

Anyone else having issues?


#2

I had that issue as well. I also reinstalled the app and it works fine now. Haven’t seen any of the other bugs yet.


#3

It looks like this new update with Unity (the thing that changed pokémon colour with this update) has put a massive strain on the phone when trying to use it

Edit: No it isn’t, it’s this new notification system that pops up on the top of your screen, whenever i get one and then try and do anything in the game it will crash


#4

I would say that this could be a fight with … cache? If the images are stored there, but the app searches for another version of this images, could leave to crashes.


#5

I almost cant play game cus of issues
I fixed the reinstall issue tho


#6

Seems to be an IOS related issue. Didnt hear any problems on Android.


#7

Ive seen android ppl havong issues


#8

The problem is related with the cache images and data.
After installing an update, ALWAYS clean the cache of the app (and, when you can access a WIFI network, reset all data from the app, its about 200mb), before opening it (It´s just like it happens on reinstall). Only had that problem once… after starting to clean it before open a new version, didn´t had troubles.
And check the settings. On some updates the battery saver checkmark and the notifications are active, even that you had them removed… it´s not imediatly they stop showing up. The friends can take 48 hours to stop.


#9

Reinstalling removed my battle parties :rage:


#10

Update? Didn’t see a nieuw article on the hub about it. What version is it?


#11

I’m on IOS and can’t even load up the app before it crashes so haven’t been able to play at all today, I’ll try reinstalling


#12

@JoshHack , every single time I open the game I have to log out, close and reopen my app, and log back in. This can take from 2- 6 minutes. It was not from this update, I have had it since June.


#13

I’ve deleted and reinstalled the app twice and it is still crashing before it loads. I hope this gets fixed soon


#14

The one with the friendship improvements. IOS was about a week later with this one for some reason.


#15

115.3 that is. Strange bug though.


#16

1.85.4


#17

Oh okj, I was under the impression they kept the versionnumbers the same. My bad.


#18

No worries, that’s just what my app store says


#19

Mine too.


#20

:man_facepalming:t2:Because I had to reinstall the game, I have to update it again. Not going to do this as the same problem will probably happen.

Edit: Nevermind, it’s 1.85.5.