Help me plz with my account


I got a message that says “Failed to get game data from the server” . What dose this mean and how do I fix it because every time I press retry the same thing pops up. I’m only 9 and idk what’s happening so help…


Servers probably went down, thats the most common cause


Either that, or your wifi sucks.


That happened to me once and I just turned off my phone and back on. Game came right back up. Sort of like when it freezes.


If this happens more than once, and for days at a time i’d Email Niantic Help