Help me plz with my account


#1

I got a message that says “Failed to get game data from the server” . What dose this mean and how do I fix it because every time I press retry the same thing pops up. I’m only 9 and idk what’s happening so help…


#2

Servers probably went down, thats the most common cause


#3

Either that, or your wifi sucks.


#4

That happened to me once and I just turned off my phone and back on. Game came right back up. Sort of like when it freezes.


#5

If this happens more than once, and for days at a time i’d Email Niantic Help


#6