Had my new go-tcha connected for two weeks, Tried to reconnect yesterday and it wont reconnect. If it is not trying to connect it cycles through the normal screens but if I tring to connect or even not connected it no longer cycles through the screens I thought it was a product defect and exchanged it for a new one and the exact same problem. Suggestions.
I have no solution to your problem by curious if your pairing to iPhone of Fandroid?
iPhone or Android?
On iPhone I regularely have to delete the Go-Tcha from my connected Bluetooth Devices (Forget Device)
and from the App. I then pair it again in PokemonGo.