Game freezing regularly


#1

My game is regularly freezing now. Almost gotta restart game at every gym i interact with. How do i report this to niantic? it seems alot of other trainers have this issue no matter what iphone they have

i have Iphone5s with the latest ios11.2.6

Most issues you can report ingame are coins/pokestop based how am i suppose to report their shitty update corruption

Even iphonex users are faced with this. So it’s not my phone. Niantic needs an another update Asap.


#2

As soon as you mention iPhone 5 to Niantic they won’t be interested as they’ve already announced that device will no longer be supported as of 28th of Feb 2018.


#3

5s was not affected by that. It wasnt listed. N if you read the screenshots even iphone X users are complaining.

Edit- all iphone are affected by this…iphone6 iphone8 iphonex and iphone5s is on Ios11 so your wrong


#4

I dont have it
Iphone SE
Not updated to newest Ios(i think i have 11)


#5

It’s getting worse the more i investigate.


#6

This has been happening to me as well, after the last update I believe. Freezes while berry feeding, freezes after clicking on a gym, going out, and clicking on the same gym again or another gym. It’s very frustrating. Glad to hear it’s not only me though.

Before this last update, I was also having a freezing issue, where the screen would freeze, then half the screen would shift slightly vertically.


#7

Exact same thing. Which iphone you on?


#8

I have iPhone X and it occasionally freezes when I interact with gyms…game is pretty smooth otherwise, but it is very annoying


#9

5s


#10

he has a 5s


#11

I have a iPhone 8 Plus and it constantly freezes doing just about everything. I have to restart after every gym interaction, raids, pokestop spins, berry feedings, you name it. Really makes me mad when it does it during my raids. I even tried uninstalling and re-installing the app. I know I am not the only trainer in my area having the same issues.


#12

i emailed Niantic they are now aware of this.


#13

My iPhone SE freezes a few times a day but not enough for me to complain about because I just restart it. Got it July of '16 just to start playing the game.


#14

I had seen people like asking about gym freeze, but had no issues until I updated my phone. Went from iPhone 5 on iOS 10.x. to an 8 with iOS 11. I think it’s linked to the new iOS update rather than the just new pogo update, as I had never had it before new phone, and now it is common.


#15

I have an iPhone 6 and I got the same problem too.


#16

I probably have to restart the app 5-6 times a day from it freezing up.


#17

Omg I thought I was the only one, I’m on iPhone X and I hate force quitting every time I click on gym etc. I hope they fix this soon!!! It’s so annoying. I tried emailing them and tweeting them but I got no reply :frowning:


#18

We had to back out of a gym twice yesterday because someone’s phone kept freezing up. It happens.


#19

I’ve noticed the games gotten a little more unstable, especially in high activity areas (though that’s to be expected).


#20

The game shouldnt be crashing at all like this. Interacting with gyms are now a problem.