Device "Incompatibility"

I’m out of suggestions.
Contact Niantic as a last resort. Reddit didn’t came up with an other fix. either.

Damn :confused: Well, thank you for your help. I really appreciate it!

2 Likes

Sorry, is the only way to contact them through the help center/ticket system they have? If so, I already emailed them a while ago with my issue. Is there any sort of 1 on 1 support?

No not really. Twitter is more direct, but mostly PR-approved crap-talk that is useless. I think the only thing you can do is wait and hope the next version does not have this and is soon released.

Rip, alright thanks

Good luck

1 Like

Did you installed calcIV or some other “adds” for POGO?
Had a friend that had that trouble last year with he 8.0 update. He removed the calcIV, reinstalled POGO and it was working. Had to wait 3 months until calcIV got an update that wouldn´t trigger that warning.

Where did you read that? Calcy IV is safe. I have as a secondary, but never seen this message.

I’m using it continouisly since 2017 (in my account and my friend as well), and there was never a problem.

And really, not even legally there can be a problem, because it’s only taking a “photo” of the screen. And nobody can make problems with that.

2 Likes

Nope, I dont have any additional apps that should affect it at all. No Calcy, no location spoofing, no macros, no autoclickers, no nothing :confused:

1 Like

Did Niantic respond yet?

1 Like

Got an automated response for the email, but I have to keep clearing the cache and data on the app to be able to log back in, so its a bit difficult to actually get a response.

Still waiting :confused:

2 Likes

Found mentions of the following apps that could give this problem: Lucky Patcher, & SuperSU.

Also check the play store for updates and check if your phone has a firmware update. If that is not the case, empty the cache of the play store.

That is what I came across looking around.

Thats actually huge! Ive had SuperSU for ages, but didnt even think that it might be an issue!
Ill get back to you soon!

1 Like

It is an app linked to rooting, so it might be on Niantics app blacklist.

Just tested it a few times and it seems to have worked!!! Cant say for certain but it looks good! Ill update you if it doesnt work, but regardless thank you so so so much!!

1 Like

I’m kind of good with google, fiddling around with words usually get me the result I’m looking for. :wink:

How did it worked out for you?

1 Like

Full day of testing and it hasnt crashed once! Thank you again so much for your help!

2 Likes