Pokemon Go Gmail Account Help Please!


#1

I used to play pokemon Go with my google account but now whenever I log in to the account it appears to be with some different account which I haven’t seen before. Does anyone know what to do support seems to be useless they havent helped me at all with this. I spent alot of time in the game and dont want all those hours to have been wasted because Pokemon Go has lost my account. Any help is appreciated thanks!


#2

Ask Niantic support, we are not Niantic.


#3

It has happened before that people by accident:

  • make a new Gmail account when getting a new phone -> new Gmail account would mean a new PoGo account then
  • think they had a Google-linked PoGo account but only have used their Google mail address to sign up for a PTC account

These are the two scenarios I have heard about, when people thought they had lost their account. Try checking if one of them has happened with your account. If not, I guess you really have to write to Niantic.