Help Desk - On vacation and i have EX pass

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Im on vacation when this raid is can i contact Niantic for new pass?

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You will get like 2 premium passes as a compensation

1 Like
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I actually have myself an ex raid too while on vacation. Iā€™m having some bad luckā€¦

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I wish I was on hub when I got my only one. On vacation, I raided ONE time at a gym in a park. Two days later, i got a pass. It was the broken wave as they called it :joy:

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Automaticly if i dont attend?

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If you email them

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Do i just need to send a normal email or do i need to report issue or something

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No idea I think you should just mail them on the help/support email or whatever

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You need to raise a ticket. Go to the report section and select the Premium items section and report your problem.

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Actually not going to do it so much work for 2 useless raid passes

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  1. raidpasses are not useless, even for you.
  2. I tried ticketing once for a mewtwo. got a standard better luck next time reply.

so IMHO, too miuch work for no reward, and not a useless reward.

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I forgot to report when this happened to me.

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had to really search in my mail, but this is what i got.

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I never used a premium raid pass

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oh I did to get a raquaza that is now named @Kevin260709

2 Likes
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This exposes the fundamental flaw with EX raids.

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A better idea could be that over the course of 2 weeks, you as a group must obtain a very high amount of combined damage. To the extent where itā€™s soloable but that would take ages. More damage = more premier balls. At the end, mewtwo is yours

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My ā€œgroupā€ is a group of 2 players

1 Like
19

Your mom and who?

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My group consists of me. Thatā€™s all I needšŸ˜‚