I am level 30 and I recently began playing seriously again (like this weekend) and somehow I got signed out on the loading screen.
I don’t remember my password or even my trainer name, and it is not possible - in-game - to retrieve a lost password unless you give other info like trainer name, screen ID, date of birth etc, so how can I start playing the game again?
I have contacted Niantic support but who knows if they actually bother reading.
Never loose the faith, but really it sounds bad.
To me has happened the same, when I was at level 28. I started again with a new account, and now I’m at level 35. So, take it with patience, start a new account for having something for to play with (in tthis moments the never visited Pokestops give 2100 XP, a very good way to start again). And if you get access again to your account, even better.
Dont you get a confirmation Email when making an PTC account? Maybe your trainer name is in there.
Also in the future it might be a good idea to take a name that means something to you, so you dont forget it. And fill out your actual birthdate so you cant forget it.
This topic was automatically closed after 22 hours. New replies are no longer allowed.