Anyone else with disconnects or unable to connect to PTC on community day?

Help Desk
2

Yeah I heard more problems in Europe.

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3

It was game-breaking, impossible to play at all. Half an hour, I mean come on… Love your avatar :slight_smile:

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4

I always need to re-log in.Im in europe

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5

I had no problems, but two weeks ago I have linked my PTC account to Facebook. Since then the problems with login have finished. (Living in Spain)

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7

Genuinely the split second the event started in Europe me and everyone playing with me all got kicked out simultaneously. There were continuing lag issues throughout the day, but it got more stable towards the end

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8

…

9

I hadn’t no problems as did no one in my group, alll in UK signed in with ptc but had linked to google and we had a brilliant day larvitar everywhere 7 shiny and my first kyogre and then a shiny kyogre

10

Right when Community Day started it took me three attempts to log in and even when I did it was very slow

11

Cant you start using the Google Log-in if you have problems with PTC?

12

I was playing quite happily waiting for community day to start. As soon as it hit 10am I was kicked out and couldn’t get back in. I was using a mixture of PTC and Facebook. This happened quite a bit through the day. I even missed out on my first shiny magikarp. As soon as community day ended all the issues seemed to disappear and the game worked as normal.

13

Yes when it comes up with sign in and completely freezes click sign out and sign in with google

14

Here in North America was amazing! Had about 2 minutes of downtime

15

Is it the same for every timezone? We got 2hours extension here in Japan (12:00-17:00) due to “network error” issue. The same situation during Dratiny and Mareep CD.

16

We here in Europe had the same problems (not sure if as severe as is Asia, but still barely playable). I have a Google account, and had just the same problems as the others with their PTC accounts…
We didn’t get an extension…:rage:

17

No connection issues…no shinies :frowning:️:frowning:️:frowning:️

19

We should have. It was totally game-breaking.

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20

Does not help saying: “Oh, well, I had my account liked to Google, Facebook.”. It won’t help us now. :angry: :frowning:

21

The servers seemed to have had problems on the Larvitar Community Day for those using PTC. I strongly suggest anyone using PTC links their account to Google or Facebook to stop such problems from occuring in future.

I hope they do a rerun.

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22

I had PTC issues but got back in each time eventually.

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23

The should have expanded the event and/or informed the users that they should link to different accounts if possible. The issues were in Asia too and it’s not same time-zone.

I’ve been playing from the start, never did encounter an Larvitar, so it wasn’t for the shiny, but just to evolve a Tyranitar. Managed to catch the three first ones, then got DC till after the event was over.

I agree with @Mapman42 on the rerun. @kRe They got an two hour extension in Japan.

@ejdm said they got two hour extension i Japan. So Europe wan’t that big of a deal for Niantic?

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