# Major crashing on new IOS update **URL:** \ **Category:** Help Desk\ **Created:** [August 25, 2018, 12:47pm UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160 "2018-08-25T12:47:49Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![JoshHack](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/joshhack/32/986_2.png) [@JoshHack](https://forum.pokemongohub.net/u/JoshHack)\ **Post date:** [August 25, 2018, 12:47pm UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/1 "2018-08-25T12:47:49Z")
After updating my app about an hour ago my app has crashed: 1. When attempting to open the app (reinstalled and issue was fixed) 2. When logging in (app restart fixed issue) 3. When interacting with a gym (restart solved issue) 4. When clicking on friends menu (restarting didn’t help) Anyone else having issues? ---
**Author:** ![Jormdeworm](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/jormdeworm/32/34621_2.png) [@Jormdeworm](https://forum.pokemongohub.net/u/Jormdeworm)\ **Post date:** [August 25, 2018, 12:50pm UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/2 "2018-08-25T12:50:40Z")
> [@JoshHack](#): > > When attempting to open the app (reinstalled and issue was fixed) I had that issue as well. I also reinstalled the app and it works fine now. Haven’t seen any of the other bugs yet. ---
**Author:** ![JoshHack](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/joshhack/32/986_2.png) [@JoshHack](https://forum.pokemongohub.net/u/JoshHack)\ **Post date:** [August 25, 2018, 12:53pm UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/3 "2018-08-25T12:53:21Z")
It looks like this new update with Unity (the thing that changed pokémon colour with this update) has put a massive strain on the phone when trying to use it Edit: No it isn’t, it’s this new notification system that pops up on the top of your screen, whenever i get one and then try and do anything in the game it will crash ---
**Author:** ![bagguille](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/bagguille/32/50092_2.png) [@bagguille](https://forum.pokemongohub.net/u/bagguille)\ **Post date:** [August 25, 2018, 1:00pm UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/4 "2018-08-25T13:00:28Z")
I would say that this could be a fight with … cache? If the images are stored there, but the app searches for another version of this images, could leave to crashes. ---
**Author:** ![KingQ07](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/kingq07/32/11856_2.png) [@KingQ07](https://forum.pokemongohub.net/u/KingQ07)\ **Post date:** [August 25, 2018, 3:21pm UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/5 "2018-08-25T15:21:09Z")
I almost cant play game cus of issues I fixed the reinstall issue tho ---
**Author:** ![Robdebobrob](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/robdebobrob/32/29531_2.png) [@Robdebobrob](https://forum.pokemongohub.net/u/Robdebobrob)\ **Post date:** [August 25, 2018, 4:02pm UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/6 "2018-08-25T16:02:59Z")
Seems to be an IOS related issue. Didnt hear any problems on Android. ---
**Author:** ![KingQ07](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/kingq07/32/11856_2.png) [@KingQ07](https://forum.pokemongohub.net/u/KingQ07)\ **Post date:** [August 26, 2018, 10:34am UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/7 "2018-08-26T10:34:52Z")
Ive seen android ppl havong issues ---
**Author:** ![songohan](https://forum.pokemongohub.net/letter_avatar_proxy/v4/letter/s/2bfe46/32.png) [@songohan](https://forum.pokemongohub.net/u/songohan)\ **Post date:** [August 26, 2018, 12:03pm UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/8 "2018-08-26T12:03:22Z")
The problem is related with the cache images and data. After installing an update, ALWAYS clean the cache of the app (and, when you can access a WIFI network, reset all data from the app, its about 200mb), before opening it (It´s just like it happens on reinstall). Only had that problem once… after starting to clean it before open a new version, didn´t had troubles. And check the settings. On some updates the battery saver checkmark and the notifications are active, even that you had them removed… it´s not imediatly they stop showing up. The friends can take 48 hours to stop. ---
**Author:** ![KingQ07](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/kingq07/32/11856_2.png) [@KingQ07](https://forum.pokemongohub.net/u/KingQ07)\ **Post date:** [August 26, 2018, 2:10pm UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/9 "2018-08-26T14:10:49Z")
Reinstalling removed my battle parties 😡 ---
**Author:** ![MrHeineken88](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/mrheineken88/32/19883_2.png) [@MrHeineken88](https://forum.pokemongohub.net/u/MrHeineken88)\ **Post date:** [August 26, 2018, 4:13pm UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/10 "2018-08-26T16:13:23Z")
Update? Didn’t see a nieuw article on the hub about it. What version is it? ---
**Author:** ![amber\_wolf](https://forum.pokemongohub.net/letter_avatar_proxy/v4/letter/a/ecb155/32.png) [@amber\_wolf](https://forum.pokemongohub.net/u/amber_wolf)\ **Post date:** [August 26, 2018, 5:27pm UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/11 "2018-08-26T17:27:44Z")
I’m on IOS and can’t even load up the app before it crashes so haven’t been able to play at all today, I’ll try reinstalling ---
**Author:** ![Pokemon](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/pokemon/32/19489_2.png) [@Pokemon](https://forum.pokemongohub.net/u/Pokemon)\ **Post date:** [August 26, 2018, 5:35pm UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/12 "2018-08-26T17:35:54Z")
@JoshHack , every single time I open the game I have to log out, close and reopen my app, and log back in. This can take from 2- 6 minutes. It was not from this update, I have had it since June. ---
**Author:** ![amber\_wolf](https://forum.pokemongohub.net/letter_avatar_proxy/v4/letter/a/ecb155/32.png) [@amber\_wolf](https://forum.pokemongohub.net/u/amber_wolf)\ **Post date:** [August 26, 2018, 6:32pm UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/13 "2018-08-26T18:32:30Z")
I’ve deleted and reinstalled the app twice and it is still crashing before it loads. I hope this gets fixed soon ---
**Author:** ![Robdebobrob](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/robdebobrob/32/29531_2.png) [@Robdebobrob](https://forum.pokemongohub.net/u/Robdebobrob)\ **Post date:** [August 26, 2018, 10:15pm UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/14 "2018-08-26T22:15:32Z")
The one with the friendship improvements. IOS was about a week later with this one for some reason. ---
**Author:** ![MrHeineken88](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/mrheineken88/32/19883_2.png) [@MrHeineken88](https://forum.pokemongohub.net/u/MrHeineken88)\ **Post date:** [August 26, 2018, 10:26pm UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/15 "2018-08-26T22:26:01Z")
115.3 that is. Strange bug though. ---
**Author:** ![amber\_wolf](https://forum.pokemongohub.net/letter_avatar_proxy/v4/letter/a/ecb155/32.png) [@amber\_wolf](https://forum.pokemongohub.net/u/amber_wolf)\ **Post date:** [August 27, 2018, 9:33am UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/16 "2018-08-27T09:33:21Z")
1.85.4 ---
**Author:** ![MrHeineken88](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/mrheineken88/32/19883_2.png) [@MrHeineken88](https://forum.pokemongohub.net/u/MrHeineken88)\ **Post date:** [August 27, 2018, 9:36am UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/17 "2018-08-27T09:36:36Z")
Oh okj, I was under the impression they kept the versionnumbers the same. My bad. ---
**Author:** ![amber\_wolf](https://forum.pokemongohub.net/letter_avatar_proxy/v4/letter/a/ecb155/32.png) [@amber\_wolf](https://forum.pokemongohub.net/u/amber_wolf)\ **Post date:** [August 27, 2018, 9:50am UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/18 "2018-08-27T09:50:20Z")
No worries, that’s just what my app store says ---
**Author:** ![Jormdeworm](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/jormdeworm/32/34621_2.png) [@Jormdeworm](https://forum.pokemongohub.net/u/Jormdeworm)\ **Post date:** [August 27, 2018, 11:35am UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/19 "2018-08-27T11:35:10Z")
Mine too. ---
**Author:** ![Jormdeworm](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/jormdeworm/32/34621_2.png) [@Jormdeworm](https://forum.pokemongohub.net/u/Jormdeworm)\ **Post date:** [August 29, 2018, 5:48am UTC](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160/20 "2018-08-29T05:48:08Z")
🤦🏻‍♂️Because I had to reinstall the game, I have to update it again. Not going to do this as the same problem will probably happen. Edit: Nevermind, it’s 1.85.5. [Next page](https://forum.pokemongohub.net/t/major-crashing-on-new-ios-update/14160.md?page=2)