# Login failures still

**URL:** <https://forum.pokemongohub.net/t/login-failures-still/5574>\
**Category:** Help Desk\
**Created:** [May 24, 2018, 5:40am UTC](https://forum.pokemongohub.net/t/login-failures-still/5574 "2018-05-24T05:40:22Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![BessieDoctorCar](https://forum.pokemongohub.net/letter_avatar_proxy/v4/letter/b/48db29/32.png) [@BessieDoctorCar](https://forum.pokemongohub.net/u/BessieDoctorCar)\
**Post date:** [May 24, 2018, 5:40am UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/1 "2018-05-24T05:40:22Z")

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Still problems logging in. Persistence show that after 2-3 HUNDRED attempts you may get into the app. This is absurd. A serious problem such as this and after a month IT’S STILL HAPPENING?? You expect us to donate money into the game when we can’t play it???

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**Author:** ![Jormdeworm](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/jormdeworm/32/34621_2.png) [@Jormdeworm](https://forum.pokemongohub.net/u/Jormdeworm)\
**Post date:** [May 24, 2018, 5:46am UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/2 "2018-05-24T05:46:30Z")

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> [@BessieDoctorCar](#):
>
> You expect us to donate money into the game when we can’t play it???

Honestly we’re not Niantic.

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**Author:** ![Stridey10](https://forum.pokemongohub.net/letter_avatar_proxy/v4/letter/s/59ef9b/32.png) [@Stridey10](https://forum.pokemongohub.net/u/Stridey10)\
**Post date:** [May 24, 2018, 6:03am UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/3 "2018-05-24T06:03:09Z")

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No one else has problems ar you banned

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**Author:** ![BessieDoctorCar](https://forum.pokemongohub.net/letter_avatar_proxy/v4/letter/b/48db29/32.png) [@BessieDoctorCar](https://forum.pokemongohub.net/u/BessieDoctorCar)\
**Post date:** [May 24, 2018, 8:30am UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/4 "2018-05-24T08:30:31Z")

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No. I can eventually get in…after a few hundred attempts.

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**Author:** ![Robdebobrob](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/robdebobrob/32/29531_2.png) [@Robdebobrob](https://forum.pokemongohub.net/u/Robdebobrob)\
**Post date:** [May 24, 2018, 9:09am UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/5 "2018-05-24T09:09:26Z")

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What error message do you get? Can you make a screenshot of it?

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**Author:** ![darksylveon1](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/darksylveon1/32/3502_2.png) [@darksylveon1](https://forum.pokemongohub.net/u/darksylveon1)\
**Post date:** [May 24, 2018, 2:18pm UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/6 "2018-05-24T14:18:24Z")

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I’m using PTC and I have had some login failures for a while. You can just sign out, then sign back in, and you’re in the game. It doesn’t have to require hundreds of attempts.

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**Author:** ![DD808](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/dd808/32/29601_2.png) [@DD808](https://forum.pokemongohub.net/u/DD808)\
**Post date:** [May 24, 2018, 7:17pm UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/7 "2018-05-24T19:17:51Z")

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Are you using an iPhone with iOS 9 or iOS 10? If you are, there have been login problems with users running those versions. If you upgrade to iOS11, it should fix the login issues. We had a local here with that problem. I suggested upgrading as they were using iOS 9 and it fixed the problem.

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**Author:** ![Pokemon](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/pokemon/32/19489_2.png) [@Pokemon](https://forum.pokemongohub.net/u/Pokemon)\
**Post date:** [May 25, 2018, 3:19am UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/8 "2018-05-25T03:19:09Z")

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I have the same log in faliures to @darksylveon1 knows how to stop it though.

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**Author:** ![NotanotherKangaskhan](https://forum.pokemongohub.net/letter_avatar_proxy/v4/letter/n/8edcca/32.png) [@NotanotherKangaskhan](https://forum.pokemongohub.net/u/NotanotherKangaskhan)\
**Post date:** [May 25, 2018, 5:20am UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/9 "2018-05-25T05:20:32Z")

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DD808 has beat me to it. After the previous to current PoGo update I started having issues and also noticed all the link to functions in PoGo settings had vanished.  
Updating to iOS11 resolved the problem.

Any this I’ve notice with being a PTC login is after loging into the Wifes Google account on my phone to put a couple of $ on her acct is it wont auto login back to my PTC account. Shutting down app and restarting fixes that.

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**Author:** ![bobbyjack8](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/bobbyjack8/32/21337_2.png) [@bobbyjack8](https://forum.pokemongohub.net/u/bobbyjack8)\
**Post date:** [May 25, 2018, 10:01pm UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/10 "2018-05-25T22:01:26Z")

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I can’t log in now to other accounts from same device. Told my kids they are on their own spinning Pokestops and battling gyms.

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**Author:** ![Stridey10](https://forum.pokemongohub.net/letter_avatar_proxy/v4/letter/s/59ef9b/32.png) [@Stridey10](https://forum.pokemongohub.net/u/Stridey10)\
**Post date:** [May 26, 2018, 11:09am UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/11 "2018-05-26T11:09:58Z")

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I can still

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**Author:** ![BessieDoctorCar](https://forum.pokemongohub.net/letter_avatar_proxy/v4/letter/b/48db29/32.png) [@BessieDoctorCar](https://forum.pokemongohub.net/u/BessieDoctorCar)\
**Post date:** [May 26, 2018, 9:55pm UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/12 "2018-05-26T21:55:14Z")

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FIXED…Updated to IOS11 and the problem is fixed. Logins work…but…  
to update I had to update the iTunes on my computer to version 11.  
Version 11 of iTunes removed the ability to manage apps and iPhone screen layout from my computer.

I went to Apple support and logged a support entry asking why they had removed functionality and if it would be re-introduced in the future…so they deleted my post saying it was not contructive…

My next phone will be an Android.

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**Author:** ![bobbyjack8](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/bobbyjack8/32/21337_2.png) [@bobbyjack8](https://forum.pokemongohub.net/u/bobbyjack8)\
**Post date:** [May 27, 2018, 1:46am UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/13 "2018-05-27T01:46:02Z")

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I haven’t tried yet, but can you switch back to multiple accounts? Would be nice for my daughter who can’t play until she gets her own device.

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**Author:** ![Stridey10](https://forum.pokemongohub.net/letter_avatar_proxy/v4/letter/s/59ef9b/32.png) [@Stridey10](https://forum.pokemongohub.net/u/Stridey10)\
**Post date:** [May 27, 2018, 7:47am UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/14 "2018-05-27T07:47:44Z")

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Yes it works

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**Author:** ![Kevin260709](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/kevin260709/32/20474_2.png) [@Kevin260709](https://forum.pokemongohub.net/u/Kevin260709)\
**Post date:** [June 11, 2018, 3:02pm UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/15 "2018-06-11T15:02:27Z")

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You can look here for the failures:[http://downdetector.com/status/pokemon-go](http://downdetector.com/status/pokemon-go)

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**Author:** ![Jormdeworm](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/jormdeworm/32/34621_2.png) [@Jormdeworm](https://forum.pokemongohub.net/u/Jormdeworm)\
**Post date:** [October 3, 2018, 4:00pm UTC](https://forum.pokemongohub.net/t/login-failures-still/5574/16 "2018-10-03T16:00:06Z")

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Closed on October 3, 2018, 4:00pm UTC

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