# Buddy AR not working or takes several attempts at opening

**URL:** <https://forum.pokemongohub.net/t/buddy-ar-not-working-or-takes-several-attempts-at-opening/27407>\
**Category:** Help Desk\
**Created:** [January 22, 2022, 6:51pm UTC](https://forum.pokemongohub.net/t/buddy-ar-not-working-or-takes-several-attempts-at-opening/27407 "2022-01-22T18:51:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![PokeMomNey](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/pokemomney/32/37726_2.png) [@PokeMomNey](https://forum.pokemongohub.net/u/PokeMomNey)\
**Post date:** [January 22, 2022, 6:51pm UTC](https://forum.pokemongohub.net/t/buddy-ar-not-working-or-takes-several-attempts-at-opening/27407/1 "2022-01-22T18:51:11Z")

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Just wondering if anyone else is having issues getting their buddies out in AR on Motorola Moto G stylus 5g?? I have to close and reopen several times or restart phone and try several times before it works. It gets frustrating… any help would be greatly appreciated.

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**Author:** ![bagguille](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/bagguille/32/50092_2.png) [@bagguille](https://forum.pokemongohub.net/u/bagguille)\
**Post date:** [January 22, 2022, 7:12pm UTC](https://forum.pokemongohub.net/t/buddy-ar-not-working-or-takes-several-attempts-at-opening/27407/2 "2022-01-22T19:12:04Z")

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Would be nice to see a solution, but all this issues with fotoshots are very individual.  
In my case, one of my handys has finished to take this shots something like a year ago, and no way to awake this function again. The same account in another phone works fine.  
So it seems quite clear thats a problem of permissions to use the memory for storing the photos, but I havent found a way to restablish them.