# Anyone Know How to Contact Niantic?

**URL:** <https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652>\
**Category:** Archived General\
**Created:** [August 8, 2018, 2:29am UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652 "2018-08-08T02:29:06Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Pokemon](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/pokemon/32/19489_2.png) [@Pokemon](https://forum.pokemongohub.net/u/Pokemon)\
**Post date:** [August 8, 2018, 2:29am UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/1 "2018-08-08T02:29:06Z")

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If you know how to contact them about a update tell me. I want to contact them about international trading.

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**Author:** ![KingQ07](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/kingq07/32/11856_2.png) [@KingQ07](https://forum.pokemongohub.net/u/KingQ07)\
**Post date:** [August 8, 2018, 5:48am UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/2 "2018-08-08T05:48:15Z")

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You can find there mail on support site

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**Author:** ![Thorend](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/thorend/32/25462_2.png) [@Thorend](https://forum.pokemongohub.net/u/Thorend)\
**Post date:** [August 8, 2018, 11:44am UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/3 "2018-08-08T11:44:20Z")

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They have people that monitor their twitter account. Yep have received responses from them in the past.

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**Author:** ![songohan](https://forum.pokemongohub.net/letter_avatar_proxy/v4/letter/s/2bfe46/32.png) [@songohan](https://forum.pokemongohub.net/u/songohan)\
**Post date:** [August 8, 2018, 12:10pm UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/4 "2018-08-08T12:10:00Z")

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[https://support.pokemongo.nianticlabs.com/hc/en-us](https://support.pokemongo.nianticlabs.com/hc/en-us)

They have this… but forget on getting a straight answer. Tryed to contact them, since there´s a gym nearby that got a wrong name on the latest updated location, the answer was the same they give to everyone: “Find some ingress players in your region and ask them to change the name and the picture of the gym.”

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**Author:** ![Pokemon](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/pokemon/32/19489_2.png) [@Pokemon](https://forum.pokemongohub.net/u/Pokemon)\
**Post date:** [August 8, 2018, 1:38pm UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/5 "2018-08-08T13:38:15Z")

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Thanks, ill try. Thanks guys! @KingQ07 and @Thorend 😁

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**Author:** ![KingQ07](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/kingq07/32/11856_2.png) [@KingQ07](https://forum.pokemongohub.net/u/KingQ07)\
**Post date:** [August 8, 2018, 2:10pm UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/6 "2018-08-08T14:10:44Z")

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Not everyone has twitter

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**Author:** ![Pokemon](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/pokemon/32/19489_2.png) [@Pokemon](https://forum.pokemongohub.net/u/Pokemon)\
**Post date:** [August 8, 2018, 2:54pm UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/7 "2018-08-08T14:54:56Z")

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True, he is just saying if you have then you could do it that way.

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**Author:** ![Thorend](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/thorend/32/25462_2.png) [@Thorend](https://forum.pokemongohub.net/u/Thorend)\
**Post date:** [August 8, 2018, 6:19pm UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/8 "2018-08-08T18:19:26Z")

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Twitter is the only form of social media that Niantic has dedicated stated monitor and respond. Email is hit and miss, often you won’t hear anything and you can’t be sure if it was read or not. No guarantee on Twitter to get a reply but someone will most assuredly read the tweet.

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**Author:** ![Branebs](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/branebs/32/49933_2.png) [@Branebs](https://forum.pokemongohub.net/u/Branebs)\
**Post date:** [August 8, 2018, 7:20pm UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/9 "2018-08-08T19:20:43Z")

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I want to contact Niantic about Lucky Raid Passes, but I don’t have Twitter account.

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**Author:** ![Pokemon](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/pokemon/32/19489_2.png) [@Pokemon](https://forum.pokemongohub.net/u/Pokemon)\
**Post date:** [August 8, 2018, 7:27pm UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/10 "2018-08-08T19:27:30Z")

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> [@songohan](#):
>
> [https://support.pokemongo.nianticlabs.com/hc/en-us](https://support.pokemongo.nianticlabs.com/hc/en-us)
> 
> They have this… but forget on getting a straight answer. Tryed to contact them, since there´s a gym nearby that got a wrong name on the latest updated location, the answer was the same they give to everyone: “Find some ingress players in your region and ask them

@branebs

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**Author:** ![Branebs](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/branebs/32/49933_2.png) [@Branebs](https://forum.pokemongohub.net/u/Branebs)\
**Post date:** [August 8, 2018, 7:29pm UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/11 "2018-08-08T19:29:34Z")

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Thanks, I’ll try. But I think Twitter would be a better option.

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**Author:** ![Pokemon](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/pokemon/32/19489_2.png) [@Pokemon](https://forum.pokemongohub.net/u/Pokemon)\
**Post date:** [August 8, 2018, 7:52pm UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/12 "2018-08-08T19:52:32Z")

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If you don’t have Twitter, here’s the steps I used (it worked)  
Steps

1. Click on @songohan s link.
2. Scroll down to "contact us about something else
3. Select what works best of the category (@branebs you would select raids and gym battles)
4. Then write to them.

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**Author:** ![Pokemon](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/pokemon/32/19489_2.png) [@Pokemon](https://forum.pokemongohub.net/u/Pokemon)\
**Post date:** [August 8, 2018, 8:30pm UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/13 "2018-08-08T20:30:15Z")

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Thanks @songohan

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**Author:** ![S0PK](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/s0pk/32/2054_2.png) [@S0PK](https://forum.pokemongohub.net/u/S0PK)\
**Post date:** [August 8, 2018, 10:48pm UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/14 "2018-08-08T22:48:49Z")

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Even ingress sided things won’t work. From all of my edits to portals/stops have not been replied yet for confirmation nor have I seen difference in points

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**Author:** ![KingQ07](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/kingq07/32/11856_2.png) [@KingQ07](https://forum.pokemongohub.net/u/KingQ07)\
**Post date:** [August 9, 2018, 6:15am UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/15 "2018-08-09T06:15:58Z")

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Sadly enough not everyone has access to Twitter, because of the age limit(16+?) Niantic should make something like a problem report on there website

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**Author:** ![Pokemon](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/pokemon/32/19489_2.png) [@Pokemon](https://forum.pokemongohub.net/u/Pokemon)\
**Post date:** [August 9, 2018, 6:16am UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/16 "2018-08-09T06:16:59Z")

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No it works for people under 13. I tried it quite some time ago. @KingQ07

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**Author:** ![KingQ07](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/kingq07/32/11856_2.png) [@KingQ07](https://forum.pokemongohub.net/u/KingQ07)\
**Post date:** [August 9, 2018, 6:17am UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/17 "2018-08-09T06:17:51Z")

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Oh really didnt know that  
But still there is a masove plsyerbase of people under 13

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**Author:** ![Pokemon](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/pokemon/32/19489_2.png) [@Pokemon](https://forum.pokemongohub.net/u/Pokemon)\
**Post date:** [August 9, 2018, 6:18am UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/18 "2018-08-09T06:18:55Z")

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Ya… Niantic is awful for making everyone hypes for friends then making it 13+

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**Author:** ![KingQ07](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/kingq07/32/11856_2.png) [@KingQ07](https://forum.pokemongohub.net/u/KingQ07)\
**Post date:** [August 9, 2018, 6:22am UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/19 "2018-08-09T06:22:22Z")

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I just made a google with older age but ot going to make twitter, gmail has no actual 18+ content twitter can(? i actually dont even know how twitter works)

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**Author:** ![Pokemon](https://forum.pokemongohub.net/user_avatar/forum.pokemongohub.net/pokemon/32/19489_2.png) [@Pokemon](https://forum.pokemongohub.net/u/Pokemon)\
**Post date:** [August 9, 2018, 6:32am UTC](https://forum.pokemongohub.net/t/anyone-know-how-to-contact-niantic/12652/20 "2018-08-09T06:32:08Z")

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I don’t know I just entered my gmail and pressed sign up 😂 It was because I wanted to reply to Pokemon GO Hub.

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