Help Desk - Can’t catch quest encounters anymore

It has happened to me 8 times now, all today. I did a quest that rewards an encounter, but the quest encounter didn’t appear. Who has noticed the same? Or who knows why?
Really annoying bug btw…


Gastly isn’t the encounter of that quest. It should be a Bulbasaur, Charmander or Squirtle. There must be something wrong…
All replies will be much appreciated. Thank you.

Report critical issue

I tried to, but I don’t know how to do.

They changed the way encounters work. It doesnt show them after you complete the quest, but you should have a button “claim reward” showing just under your research progress. You can tap that to get your encounter.

If you are saving encounters, it will be put in line with the others you have already saved. So your encounters will be there, at the end of the line.

2 Likes

Very strange… But thank you. I still don’t see the ‘claim encounter’ button, but that is probably because I didn’t do a lot of encounters.

If any moderator wants to: Feel free to close it.