Buddy causing crash?


#1

So everytime I go to play with or feed my buddy, the app crashes…anyone else having this issue?


#2

Which phone are you using? Does it only occur with AR+?


#3

Android. Samsung s10. And no, i hit ‘play’ and then the screen goes black and no matter what I do (tap screen or wait) it shuts out…


#4

Snapdragon?


#5

What?


#6

Which processor does your phone have?


#7

My game will crash sometimes when it switches to AR mode. But not very often.


#8

I do not know if this is a thing for Android, but maybe you should give Pokemon go access to your camera.

That is a thing in iOS.


#9

Hi, try uninstalling and reinstalling the app.


#10

@sarahridgway it looks like your AR+ might be turned on.
The game loves to set that as a default every time you restart after a crash or logging back into the game again.
Go into your Pokémon game settings an find the AR+ and un check that again.
It used to be up the top but you need to scroll down to find the AR+ Setting now. They are really trying to force using it on people now.


#11